Privacy Policy

1) Who we are & how to contact us

Controller: Coastline Classic Car Restorations
Website: https://coastlinerestorations.com
Email: webmaster@coastlinerestorations.com 
Phone: (657) 540 – 8792
Postal address: 17862 Jamestown Ln, Huntington Beach, CA 92647

For privacy requests, see Section 10.

2) Information we collect

We collect information directly from you, automatically from your device/browser, and from service providers. The categories include:

• Identifiers: name, email address, phone number, postal address, IP address, online identifiers.

• Commercial information: vehicles of interest, services requested/ordered, communications, estimates, invoices, payment confirmation details (we do not store full payment card numbers on our servers).

• Internet/technical data: device type, browser type, operating system, referring/exit pages, pages viewed, time on site, and generalized location (via IP).

• User content: messages submitted via forms (e.g., contact/estimate), reviews, photos you send us.

• Inferences: preferences or interests derived from other data (e.g., service preferences).

We do not intentionally collect sensitive personal information unless you voluntarily provide it (e.g., photos that reveal such data). Please avoid sharing sensitive information via open text fields.

3) How we use information

We use personal information to:

• Provide, operate, and improve the Site and our restoration services.

• Respond to inquiries, schedule consultations, prepare quotes, and fulfill work orders.

• Process payments and send transactional communications (e.g., receipts, updates).

• Maintain security, debug, and prevent fraud or misuse.

• Comply with legal obligations and enforce our terms.

• Marketing (optional): with your consent or as permitted by law, send updates, promotions, and customer satisfaction surveys. You can opt out at any time (see Section 11).

Lawful bases (GDPR/UK GDPR): performance of a contract, legitimate interests (e.g., site security, customer service), consent (where required), and legal obligations.

4) Cookies & similar technologies

We and our service providers may use cookies, pixels, and similar tools to run the Site, understand usage, and (if enabled) measure marketing effectiveness.

• Strictly necessary cookies (always on): enable core functionality like security and basic form operation.

• Performance/analytics cookies (optional): help us understand traffic and improve the Site.

• Advertising cookies (optional): support ads or retargeting.

You can control cookies in your browser settings. If a cookie banner is shown, you can manage preferences there.

5) Analytics, ads, and third parties

If enabled, we may use analytics providers (e.g., Google Analytics) and—if applicable—advertising partners. These providers may set their own cookies and collect or receive information from your browser in order to provide measurement or ad services. Check their policies for details on how they process data.

We do not control third-party websites linked from the Site. Their privacy practices are governed by their own policies.

6) Sharing your information

We share information only as necessary to operate our business:

• Service providers/contractors: hosting, email communications, scheduling, payment processing, analytics, and security providers (bound by confidentiality and data-processing terms).

• Business transfers: in connection with a merger, acquisition, or asset sale.

• Legal compliance: to comply with law, enforce our agreements, or protect rights, safety, and property.

• With your direction or consent.

We do not sell personal information for money. If we “share” personal information for cross-context behavioral advertising (as defined under California law), you can opt out (see Section 10).

7) Data retention

We retain personal information only as long as needed for the purposes described in this Policy, to fulfill contracts, to resolve disputes, and to comply with legal and accounting requirements. Typical retention periods vary by record type (e.g., estimate/invoice records are often kept for 7 years for tax/audit purposes).

8) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; please use appropriate caution when sharing information online.

9) Children’s privacy

The Site is not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

10) Your privacy rights

A. California residents (CPRA/CCPA)

Subject to exceptions, you may have the right to:

• Know/Access: categories and specific pieces of personal information we collected about you; the sources, purposes, and categories of third parties with whom we shared it.

• Delete personal information.

• Correct inaccurate personal information.

• Opt-out of “sharing” for cross-context behavioral advertising (if applicable).

• Limit use of sensitive personal information (if we collect it for reasons beyond what’s necessary).

• Non-discrimination for exercising your rights.

How to submit a request:
Email: [replace with your email]
Phone: [replace with your phone]
Web form (if available): [replace with URL]

We will verify your request (e.g., by matching information you provide with our records). You may use an authorized agent; we may require proof of authorization and your verification. We do not knowingly sell or share the personal information of consumers under 16.

Notice at collection (California): We collect the categories listed in Section 2 for the purposes in Section 3, retain them as described in Section 7, and disclose them to the parties in Section 6. We do not collect categories beyond those listed.

B. Nevada residents

We do not sell covered information as defined under Nevada law. You may nonetheless submit a sale opt-out request to the email in Section 1.

C. EEA/UK residents (GDPR/UK GDPR)

You may have the right to request access, rectification, erasure, restriction, portability, and to object to certain processing. Where we rely on consent, you may withdraw it at any time. You also have the right to lodge a complaint with your local supervisory authority.

11) Marketing preferences

You can opt out of marketing emails by clicking “unsubscribe” in the message or by contacting us (see Section 1). We may still send non-marketing messages (e.g., service or transaction notices).

12) Do Not Track

Your browser may offer a “Do Not Track” setting. The Site currently does not respond to DNT signals. Where required by law, we honor applicable Global Privacy Control (GPC) signals as an opt-out of “sharing” (if advertising cookies are in use).

13) International transfers

If you are outside the United States, your information may be processed in the U.S. and other countries, which may have different data-protection laws. Where required, we implement appropriate safeguards for cross-border transfers.

14) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date shows the most recent version. Material changes will be posted on this page; continued use of the Site after changes means you accept the updated Policy.

15) How to reach us

If you have questions, concerns, or requests about this Policy or our privacy practices, contact us at:
Email: webmaster@coastlinerestorations.com
Postal address: 17862 Jamestown Ln, Huntington Beach, CA 92647
Phone: (657) 540 – 8792